At axukaynak.com.tr (“Company”, “we” or “our”), we value and respect the protection of our customers’ privacy rights. In this regard, we have prepared this Privacy Policy.
When you visit the axukaynak.com.tr website (“Site”), this privacy policy statement has been created to inform you about what information may be collected, why we need customer information, for what purposes we use such information, under which circumstances we may be required to disclose it, and how you can limit our use of such information.
Note: In order to register as an axukaynak.com.tr customer, you must be 18 years of age or older.
If you have any questions, please contact our Customer Service Team by sending an email via axukaynak.com.tr or by calling +90 (0212) 641 69 68.
When you visit our Site, we automatically collect the following information: (i) your IP address; (ii) the type of computer you use; and (iii) the type of browser you use (collectively referred to as “Traffic Data”).
In order for you to purchase the products offered for sale through our Site, you are required to provide information that identifies your personal identity. The information you enter is recorded in the Company’s system. For example, we may ask you to fill out a registration form containing your contact details (such as name, address, telephone number, and email address). In addition, when you place an order on the Site, certain customer information (such as ordered products and related promotion codes) and delivery information (alternative contact details, address, and phone number in case you are unavailable to receive delivery) may also be requested. All such information is collectively referred to as “Personal Information”.
If you contact us via email or complete an online form, survey, or additional inputs, the information obtained through these methods may also be collected as Personal Information. You may choose not to share certain Personal Information with us. In such cases, you may still access and view certain sections of our Site. You may also choose not to provide optional information; however, this may prevent you from benefiting from many of the advantages offered by the Company’s Site.
We use the Personal Information we collect to respond to your requests, process and fulfill customer orders, verify restrictions related to specific products or services, handle billing, improve our services, provide a more advanced and personalized shopping experience, contact you, and inform you about special offers and discounts. From time to time, we may also use your Personal Information to send you samples of new products or products from brands different from those you usually order. Additionally, we may share your Personal Information with third parties to the extent necessary to fulfill your order and complete transactions. For example, we may work with third-party suppliers for certain products, external shipping companies for order delivery, and credit card processing companies for billing purposes. Furthermore, your Personal Information may be shared as described in Section 5 below. Unless otherwise stated above or in Section 5 below, and unless permitted by you, your Personal Information will not be shared with third parties.
A “cookie” is information stored on your hard drive. Cookies related to axukaynak.com.tr users allow us to recognize you as a returning visitor and enable our system to remember your shopping cart and other shopping information as you browse the Site. When you allow our system to place cookies on your computer, you will not need to enter your password more than once per visit, saving you time while browsing our Site. Cookies also help us understand your interests and enhance your experience on our Site. For example, cookies allow us to remember your product preferences during your purchases on our Site. However, we do not store Personal (except your email address) or Financial Information using cookies. Most internet browsers automatically accept cookies, but you can instruct your browser not to accept cookies. Even if you disable this feature, you may continue to use the Site; however, some features of the axukaynak.com.tr shopping experience may be limited.
We use pixels or independent GIF files for online advertising purposes. These GIF files are provided by our advertising partners and allow us to identify unique cookies in your browser, helping us determine which advertisements direct users to our Site. Cookies may also be placed by another advertiser working with us. Through the use of cookies and related technologies, the information we collect and share becomes anonymous and cannot be personally identified. These technologies do not contain information such as your name, address, telephone number, or email address.
We use IP addresses to analyze trends, administer the Site, track user activity, and gather broad demographic information for aggregate use.
In addition to Section 2 above, we share anonymous and aggregated demographic information with our business partners and advertisers. Such information is not linked to personally identifiable information.
We work closely with third parties to deliver our services to you, and when we collaborate with another company, we share information with such companies to the extent necessary for the fulfillment of relevant functions.
Our Site provides an order form for potential customers seeking information about our products and services (accessible to non-registered users). We may also send additional communications, including emails, to registered customers and potential customers whom we believe may be interested. Additionally, from time to time, we may request customer feedback regarding your experiences with our products, services, the Site, and other marketing materials. Participation in these programs is voluntary. By participating, you grant axukaynak.com.tr the non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, publish, distribute, and display all or part of your feedback, as well as permission to use your full name, first name only, initials, or district, as determined by axukaynak.com.tr. To opt out of future axukaynak.com.tr email campaigns, you may update your information in the “Your Account” section of the Site or notify us via email at info@axukaynak.com.tr.
In order to improve our service and product offerings, axukaynak.com.tr may engage market research firms to collect feedback from you. Participation is voluntary, and results will be used in aggregated evaluations.
Our Site may contain links to other websites. axukaynak.com.tr advises you to be aware that when you click on such links or advertisements directing you to third-party websites, you will be subject to the privacy policies of those third parties. Although we support the protection of privacy on the Internet, we are not responsible for the privacy practices of third parties or other websites. Before providing any personal information to other websites, we recommend that you review their privacy statements and terms and conditions. This Privacy Policy applies only to information collected by the Company through this Site.
axukaynak.com.tr takes various measures to protect your Personal Information. When sensitive information (such as credit card numbers) is requested through our registration or order forms, such information is encrypted and protected using encryption software. Our Site encrypts your credit card information using Secure Socket Layer (SSL) technology before it is transmitted over the Internet. When browsing secure pages such as our order form, the lock icon displayed at the bottom of internet browsers such as Microsoft Internet Explorer, Mozilla, Opera, Safari, Google Chrome, and Maxthon indicates a secure connection.
Although we strive to protect your Personal Information, we cannot guarantee that data transmission over the Internet or other public networks is 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us or receive from us through online products and services.
If your username or password is lost, stolen, or used without authorization, you must notify us immediately. In such cases, we will cancel your username or password in our system and update our records accordingly.
We offer users the option to opt out of having their information used for purposes not directly related to order processing, fulfillment, and delivery. If you choose to opt out of receiving materials that we believe may be of interest to you—such as product information, samples, or promotional messages—you may notify us using one of the methods below.
You can contact us via axukaynak.com.tr or by calling +90 (0212) 641 69 68.
If you have received any brochures or communications from us, please mention this in your request. If such materials are unavailable, providing only your postal address and email address will be sufficient.
You may also contact us by sending an email to info@axukaynak.com.tr (please include your postal address).
Your instructions regarding the restriction of the use of your information will be processed as soon as possible. You may also update your information in the “Your Account” section on the Site.
If any of your Personal Information changes (such as your postal code) or if you wish to discontinue using our services, we can correct, update, or remove the Personal Information you have provided. To do so, please send your updated information to info@axukaynak.com.tr. You may also update your information through the “Your Account” section on the Site.
By using our Site, you consent to the collection and use of your information in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will publish the changes on the Site so that you are aware of how we collect, use, and disclose information. Continued use of the Site after such notification constitutes acceptance of the modified policy. If you wish to be informed of changes to the Privacy Policy or Customer Agreement, please send an email request to info@axukaynak.com.tr.
We may disclose certain Personal Information when required by law, or when we believe in good faith that such disclosure is necessary to comply with legal obligations, court orders, or legal processes, or to protect the rights, property, or safety of axukaynak.com.tr, its employees, managers, customers, or others.
Your feedback regarding the axukaynak.com.tr Privacy Policy is very important to us. Please send your questions and comments to info@axukaynak.com.tr.